Zen Family Dental ("we," "our," or "us") is committed to protecting the privacy of visitors to our website at www.zenfamilydental.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website, you agree to the practices described below.

Information We Collect

When you contact us through our website form, we collect your name, phone number, email address, and any notes you voluntarily provide. We do not collect protected health information (PHI) via this website — clinical records are managed separately through our practice management system in accordance with HIPAA requirements.

We may also automatically collect technical data such as your IP address, browser type, and pages visited through standard web analytics tools. This data is used solely to improve our website experience.

How We Use Your Information

To respond to appointment requests and general inquiries
To send care-related SMS updates, if you have opted in
To operate and improve our website and services
To comply with applicable laws and regulations

SMS Communications

If you opt in to SMS notifications, you agree to receive care-related text messages from Zen Family Dental at the phone number provided. Message frequency may vary. Standard message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for assistance. Consent to receive SMS messages is not a condition of receiving dental care.

Information Sharing

We do not sell, rent, or trade your personal information. We may share information with third-party service providers (such as email delivery and scheduling software) solely to operate our practice, under confidentiality agreements. We may also disclose information when required by law or to protect the safety of our patients and staff.

Cookies & Analytics

Our website may use cookies and similar technologies to understand how visitors use the site. We do not engage in behaviorally targeted advertising. You may disable cookies in your browser settings; some features of the site may not function properly as a result.

Data Security

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold. No method of transmission over the internet is completely secure; however, we take reasonable steps to protect your data from unauthorized access, disclosure, or loss.

Your Rights

You may request access to, correction of, or deletion of personal information we hold about you, or opt out of marketing communications, by contacting us at the information below. We will respond within a reasonable timeframe.

Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy? Reach us at:

Email: fairfax@zenfamilydental.com
Phone: (703) 385-2772
Mail: 3903 Fair Ridge Dr, Suite 207, Fairfax, VA 22033